Damaged Racking:
File A Report
How to Report Damage
There are three easy ways to report damage:
Required Details:
• Style of Rack
• Column Width of Uprights
• Depth of Frame
• Height of Damage on Frame
Once your damage report has been submitted, you can expect a response from our team within 24 hours. Based on their rack repair expertise, they’ll recommend quick and safe repair solutions for your damaged pallet racks.
Our Comprehensive Process
We take pride in any rack emergency being our urgency. We follow the below steps in the assessment and recommendation of the best repair solutions for your rack emergency.
1. SURVEY
An in-depth overview of one of your biggest assets. Upon arriving on-site, we will thoroughly inspect, document, and photograph any damage.
2. ASSESSMENT
Determination of the best, safest, and most cost-effective repair solution.
3. REPORT
Survey results and photographs are provided.
4. RECOMMENDATIONS
Recommended repair solutions are thoroughly detailed, easy to understand, and include associated costs and a predicted time frame for job completion.
5. REPAIR
Our professional certified installers work diligently to install Centurion™ Rack Repair solutions to ensure that your systems are restored to working order, and that your product is safe and secure; all while being flexible with your workflow and doing their best not to disturb your efficiency.
6. WARRANTY
Our installed systems are warrantied against future damage and provide peace of mind for your operations.
Free Damage Assessment
Travel charges may apply.
Questions?
National Rack Repair is ready to help!
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